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Privacy Policy

Last updated: 22/05/2018

Mr Mobile ("us", "we", or "our") operates https://www.mrmobileuk.com (the "Website"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

By using our website, you agree to the collection and use of information in accordance with this policy. Information Collection and use while using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

How We Collect Your Information

We collect your personal information when you interact with us or use our services, such as when you use our Site to place an order.  We collect this information:

  • when you create an account with us or you change your account settings;
  • when you place an order with us and during the order process (including for payment and order delivery);
  • when you contact us directly via email, phone, post, message or via our chat function; and
  • when you browse and use our Site (before and after you create an account with us).
  • when you visit our Site or make an order through our Site, you are asked to provide information about yourself including your name, contact details, delivery address, order details and payment information.

What We Do With The Information We Collect

  • As part of our commitment to the privacy of our customers and visitors to our Sites more generally, we want to be clear about the sorts of information we will collect from you.
  • We also collect information about your usage of the Sites and information about you from any messages you post to the Sites or when you contact us or provide us with feedback, including via e-mail, letter, phone or chat function. If you contact us by phone, we record the call for training and service improvement purposes, and make notes in relation to your call.

How We Use Cookies

We use cookies on our website to provide you with a better user experience.  A cookie is a small file which asks permission to be placed on your device/computer hard drive. Like many sites, we use “cookies” to collect information.  You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. 

Direct Marketing

Where you have given your consent or where we have a justifiable reason for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services that may be of interest to you and we may contact you to do so by email or phone.

You can control your email marketing preferences by clicking here

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we use secure data storage technologies and precise procedures in how we store, access and manage that information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.

Changes To Our Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.  Your continued use to the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Any changes to our privacy policy will be posted to the Site and, where appropriate, we will notify you of the changes for example by email.

Contact Us

If you have any questions about this Privacy Policy, please contact us.